Tili

A digital employee for your travel agencyhoteltoursonline storeclinic

Your employee is ready in two minutes. No account, no password.

Send “ابدأ” (start) on WhatsApp, answer two questions, reply “موافق” (agree). Done: your employee answers customers on WhatsApp and your website, and records their orders and bookings. Your WhatsApp number is your key.

Start on WhatsApp
  • No account
  • No password
  • Free trial
Already started? Open your dashboard
Tili+44 7860 043018

ابدأ

Hi! I’ll set up your digital employee. What’s your business called?

Afaq Travel & Tourism

Great. What do you offer, where, and when are you open?

Travel agency in Ramallah: umrah, tickets, Turkey and Dubai trips, hotels

Last step: accept the terms? Reply موافق

موافق

Ready! Your “Afaq bookings employee” is live.

Your story and poster, with a code that opens the chat.
From start to ready 2:00
No passwordYour WhatsApp number is your key
Shown in English. The real setup chat is in Arabic.

A chatbot or a digital employee? See the difference in a minute

Your customers wait while you are alone. A chatbot answers from a fixed text; your digital employee answers, records and learns from you, and your team talks to it too. (In Arabic.)

A minute later, this arrives

An employee nobody knows about can’t help. So shortly after “Ready”, everything you need to point customers to it lands on your WhatsApp.

  • A story pictureFor Instagram, Facebook and your WhatsApp status, with a marked spot for the link sticker.
  • A poster to printFor the counter or the door. Customers scan the code and talk to your employee.
  • A ready line to copyFor your bio, your groups, anywhere your customers talk to you.

صرنا نرد عليكم فوراً، كل يوم.
احكوا معنا من هون: tili.opsmind.uk/c/…

The kit comes in Arabic, with your shop’s name and its own code. The line reads: “We now answer you right away, every day. Talk to us here.”

An ordinary day at work

Travel agency, hotel, store or clinic: you’re busy with a customer, and your employee is on WhatsApp and your website. At each moment: what happened with the customer, and what landed with you.

  1. 09:10Opening time

    Afaq Travel · on WhatsApp

    Saw your flyer. How much is the March umrah?

    The 10-day umrah in March is 950 JD per person, flights and hotel included. Shall I put a request in for you?

    From your office’s flyer
    Umrah, 10 days · March
    950 JD
    Includes
    Flights and hotel
    Istanbul, 5 nights
    650 JD

    Answered from the flyer you sent. Nothing needed from you.

  2. 12:40Busiest hour

    A family planning a trip

    We want a Turkey trip for 4 in July

    Lovely! Where exactly, which dates, and roughly what budget?

    Istanbul, first two weeks of July, about $2,500

    I’ve recorded your request with every detail. The office will send you the offer.

    In your trip requests, for you to quote
    Trip requestvia WhatsApp · 12:44
    New
    Destination
    Istanbul
    Travellers
    4
    Dates
    First two weeks of July
    Budget$2,500

  3. 15:05Afternoon

    Al-Reef Hotel · on its website

    A room for two, two nights from Thursday

    I’ve recorded your booking request: a room for two, two nights from Thursday. The hotel will confirm.

    In the hotel’s bookings
    Thursday
    2 nights

    Room for twoA booking request from the hotel’s website, waiting for your confirmation.

  4. 18:30End of the day

    Afaq Travel · a customer asks about his request

    Where’s my request at? I want to talk to someone at the office

    You, from your phoneHi! Your visa came through today, and we’ll send the tickets tomorrow.

    On your own WhatsApp

    You replied yourself, then handed the chat back to your employee in one tap.

  5. 20:00Evening

    Your day, summed up on WhatsApp

    Once each evening, only on days with work: conversations, requests and bookings, and who’s still waiting for you.

    The details are one tap away on Today.

It learns from you, not from a manual

You teach it on WhatsApp, the way you’d train a new hire: show it, tell it, and it follows your lead.

Send your flyer or price list

A PDF, Excel or Word file, or a photo, on WhatsApp. It saves your packages and prices to your employee, answers customers with them, and never quotes a price that isn’t there.

Afaq Travel · Summer offers

Umrah, 10 days · March950
Istanbul, 5 nights650
Dubai, 4 nights720
Antalya, 7 nights780
Jericho & Dead Sea tour25

summer-offers.pdf

Your assistant Saved to “Afaq bookings employee”:
  • Umrah, 10 days · March: 950 JD
  • Istanbul, 5 nights: 650 JD
  • Dubai, 4 nights: 720 JD
  • Antalya, 7 nights: 780 JD
…and 1 more.
It answers customers with these from now on.

Something wrong or missing? Send another file, or fix it from your dashboard.

Forward an old customer chat

You’ve answered these questions for years on your own WhatsApp. Export a chat, send it over, and it learns your prices and answers.

⋮→More→Export chat→Without media

TXT
WhatsApp Chat with Rahaf.txtYou, on WhatsApp
Your assistant “Luma Store employee” learned from the chat:
  1. Delivery to Jenin and Tulkarm is ₪20
  2. Exchanges within 3 days if the box is sealed
  3. Gift wrapping is free

Got one wrong? Send “لا 2” (“no 2”) and I’ll remove it.

Your reply becomes a lesson

When you answer a customer yourself, it picks out the new fact and holds it for your approval. Tell it “خلي الموظف يقول…” (“have the employee say…”) and it learns it on the spot.

Your reply to a customerThe Jericho & Dead Sea tour is Saturday, 25 JD per person, bus leaves Ramallah at 7.

Wadi Tours bookings employee: new fact from your reply

“Jericho & Dead Sea tour: Saturday, 25 JD per person”

Your marketing employee: a post and a reel in one tap

Send an idea or a photo on WhatsApp, and in about a minute a finished post comes back: the price big, what’s included, the dates and a “Book on WhatsApp” button.

  • منشور عمرة 10 أيام بـ 3900

    “A post for a 10-day umrah at 3900” → a finished post in about a minute, in 4 designs. Say “تصميم ثاني” for another. Captions and a voice-over in your local dialect come with it.

  • فيديو

    “Video” → a reel: a hook line, the design moving, then a call to book. For Reels, Stories, TikTok and your status.

  • حملة…

    “Campaign…” → it learns the offer, and Today lists every customer who asked about it, one WhatsApp tap each, sent from your own WhatsApp.

It never writes a price or number you didn’t give it.

The umrah post in another design: the full photo, with the 3,900-shekel offer and a Book on WhatsApp button under it
Reel with voice-over
“Another design”4 designs for the same offer
A travel agency post in Arabic: an easy Istanbul summer, 5 nights in a 4-star hotel, from 2,450 shekels, flights and transfers
Travel agency · trip offer
A perfume store post in Arabic: a royal oud whose scent lasts, in a 100 ml bottle, with an Order on WhatsApp button
Perfume store · new product
A hotel story in Arabic: a weekend with a sea view, two nights for two with breakfast, pool and spa, 899 shekels
Hotel · story
A finished post in Arabic: umrah with a Medina visit, 10 days in a hotel near the Haram, 3,900 shekels, a nearby hotel, a modern bus and a Medina visit, with a Book on WhatsApp button
Hajj & umrah · offer

And you see all of it from your phone

Just five screens. The first is Today: what your employee did, who’s waiting for you, and customers who asked but didn’t order, ready to follow up in one tap.

  • TodayWhat your employee did today, and who’s waiting for you.
  • ConversationsEvery conversation in one place. Reply yourself, then hand it back.
  • CustomersOrders, bookings, and everything that happened with each customer.
  • My employeesWhat it knows and what it can do, plus a marketing employee that drafts your posts and a research employee.
  • AccountYour credit, what each employee cost this month, and your team.

And your assistant on WhatsApp: ask it what happened with your customers, or tell it “خلي الموظف يقول…” (“have the employee say…”) and it learns it straight away.

Safe, and you’re in control

No password to forget, no account to protect. Want your dashboard? Send “دخول” (log in) on WhatsApp:

دخول

  • Your shop has its own spaceNo one but you and your team sees your customers’ conversations.
  • Your WhatsApp number is your keyThe login link arrives on your own WhatsApp, and it works once.
  • Encrypted connectionEvery connection is encrypted (HTTPS).
  • Your old chatsThe old chats you send it to learn from are read, and not kept.
  • You’re in controlYou see every conversation, reply yourself whenever you like, and can close your account and delete your data from the Account screen.
  • A registered companyRegistered in England and Wales (company number 16946193), with a clear privacy policy.

Questions

Not answered here? Email us at hello@opsmind-tech.com

Do I need to create an account or install an app?

No. It all happens on WhatsApp: send “ابدأ”, answer two questions, and reply “موافق” (agree). To see your work on a screen, send “دخول” and you’ll get a link to your dashboard.

Do I need to be good with technology?

No. It all works by talking: type the information or say it in a voice note, and your employee learns it.

Where do its answers come from?

From your shop’s notebook: prices, hours, address and anything you’ve taught it. The notebook is right there on the My employees screen, and you can edit it any time.

What if a customer wants a human?

Their conversation lands in Waiting for you. You reply yourself, then hand it back to your employee in one tap.

How much does it cost?

You start with a free trial. After that it is $10 a month by card, from the Account screen, and you can stop whenever you like.

Who can see my customers’ data?

Every shop has its own space, and you decide who on your team gets in and what they see.

Is my data safe?

Your shop has its own space, you log in with a link sent to your own WhatsApp that works once, and every connection is encrypted. The details are in Safe, and you’re in control.

Ready to try it?

Two minutes on WhatsApp. No account, no password. Free trial credit included. The setup chat is in Arabic.

Start on WhatsApp
  • No account
  • No password
  • Free trial
Already started? Open your dashboard